You can find our delivery information here.

Yes! As soon as your order is dispatched from our warehouse, an email dispatch notification will be sent to you. This will provide the shipping information, including which carrier your order is being sent with and also the tracking code. You can then use one of the below links to track your parcel.

Please note your tracking will not be available immediately after dispatch. The first update will log once the carrier has collected your item and it begins its movements through their network.

Royal Mail – https://www.royalmail.com/track-your-item#/
DHL Express – https://www.dhl.co.uk/en/express/tracking.html
DPD – https://track.dpd.co.uk/

Orders are dispatched from our warehouse Monday to Friday 08.30 to 15.00 UK time. We aim to dispatch within 24 working hours of receiving your order, however during busier periods expedited and next day delivery orders will be processed and dispatched with priority.

UK – 1 to 5 working days.
Europe – 5-7 working days.
Rest of the world – 5-10 working days.

These timeframes are estimates and will depend on the shipping method chosen and does not include any possible delays due to customs in your country.

We accept payments in almost all currencies available. Simply select the currency you wish to pay with in the ‘currency selection dropdown box’ at the top right of the page, proceed to checkout and pay in the currency you desire.

Providing your order is not marked as a ‘pre-order’, you will pay for your order immediately upon checkout. If ‘Telephone Orders’ is selected, you are required to call us on +44 (0)1278 550640 to process your payment via telephone.

Possibly. This will depend on the order value and the destination country’s goods import rules. The customer is fully responsible for paying all applicable taxes directly to the relevant authority (and for reclaiming them in the event of a cancellation of your order or the return of products, to the extent permitted in these terms) as determined by the authorities of the shipping destination country. All Countries outside the United Kingdom are liable for customs charges. We do not take any responsibility for additional duties or taxes levied on orders.